When technology fails, Alpharetta businesses lose revenue and time. Managed IT Services Alpharetta, GA from Marley Computers reduce that risk by combining proactive monitoring, hands-on support, and practical cybersecurity. Our approach focuses on stopping recurring problems, giving clear answers, and keeping systems working so teams can focus on customers and growth.
Proactive monitoring prevents small issues from becoming major outages
Waiting for problems to appear increases downtime and repair costs. Proactive monitoring finds disk errors, failing services, and security anomalies before users notice them.
Continuous system checks for servers, workstations, and network devices
Alerts that trigger human review for critical events
Scheduled patching to reduce known vulnerabilities
Trend reporting that highlights equipment nearing end of life
This reduces unexpected outages and lowers emergency repair bills.
With active managed IT support, Marley Computers takes care of your IT infrastructure. From delivering proactive IT help desk services to implementing a comprehensive cybersecurity framework, we help businesses stay secure, scalable, and aligned with the rapidly evolving business landscape of Alpharetta, GA.
Managed IT plans provide predictable support and costs
A managed plan replaces surprise invoices with a predictable monthly fee and a clear service level agreement.
Typical plan components
24/7 monitoring and automated alerts
Helpdesk for everyday user issues and remote troubleshooting
Patch and update management for systems and applications
Backup verification and recovery testing
Why predictability matters
Budgeting becomes simpler with known monthly costs
Fewer emergency charges for urgent fixes
Clear escalation paths for critical incidents
Predictable plans let leaders plan investments and avoid reactive spending.
Security is built into every managed service
Security cannot be an afterthought. Marley Computers integrates layered protections into every service so Alpharetta businesses reduce exposure without adding complexity.
Managed firewalls and segmentation to limit lateral movement
Endpoint protection with detection and response capabilities
Email filtering and simulated phishing to train staff and block threats
Immutable backups and offsite copies to fight ransomware
These measures shrink the attack surface and speed recovery when incidents occur.
Marley is great. The guy before him created more problems than he solved. Whereas, Marley has solved our issues to the point that we don't have any issues. His knowledge and ability to suit your needs are something I can recommend without hesitation. The only things I need him for now is the addition of new hardware and software and fixing what Comcast screws up. Take this from someone who's been in business 47 years and is absolutely computer dependent.
M SCHEINFELD
Georgia
The Best!!! You have found your computer tech company right here. Every man knows that when you find an experienced and honest mechanic you stick with them for life. Every woman knows that when you find and honest and experienced hair dresser you stick with them for life. Well with both men & women, you have found an experienced and honest IT company in that you will stick with for life. Marley Computers & IT Counseling. I have had a business relationship with Marley Computers for over 10 years. They have cleaned my older computers of bugs, glitches, slow functioning, and basically made them run like new again. I always call on them for my security and virus protection needs. You think you're getting a good deal on laptops at places like Costco but those computers offer the bare minimum. I purchased a brand new HP laptop from Marley and the specs they offer compared to the box stores are incomparable. I love this laptop! You will not find a more knowledgeable computer tech company than Marley and their customer service is as friendly and as top notch as you will ever find. Use your time doing what you do best, running your business or department. Let Marley Computers take the headache out of dealing with those time consuming computer issues. I will end this review the same way I started, The Best!!!
K G
Georgia
Root-cause fixes stop the same problems from recurring
Quick patches can hide symptoms but not the underlying cause. Marley focuses on root-cause analysis so fixes hold.
Repeated incidents trigger formal diagnosis and a remediation plan
Documentation of fixes and configuration changes for future reference
Preventive maintenance scheduled to remove recurring failure points
This lowers ticket volume and increases system uptime over time.
Network and infrastructure management keeps services fast and stable
Reliable networks are the backbone of business operations. Our team designs, maintains, and tunes network infrastructure for consistent performance.
Wired and wireless design, including structured cabling where needed
Switch and router configuration, plus VLAN and QoS setup for priority traffic
Internet redundancy planning and provider coordination
Ongoing performance monitoring and capacity planning
Stable networks mean fewer interruptions and faster access to critical apps.
Business continuity and data recovery protect operations
Data loss or long outages can halt operations. Managed IT Services include tested recovery procedures so businesses return to work quickly.
Encrypted backups with verified restores on a schedule
Disaster recovery plans with measurable recovery time objectives (RTO) and recovery point objectives (RPO)
Failover options and playbooks for rapid recovery
These steps convert backups into reliable recovery tools rather than false comfort.
Cloud and hybrid environments are validated and supported
Many Alpharetta companies run hybrid setups with local servers and cloud apps. We verify identity, access, and data flows so both sides work together.
Single sign-on and identity provider checks after changes
Cloud backup reconciliation with local snapshots
VPN and site-to-site monitoring for branch connectivity
Validating the hybrid stack prevents access problems that stop work.
Onsite and remote support get teams back to work quickly
Fast help reduces downtime. Marley combines remote fixes with local technicians for issues that require hands-on work.
Remote troubleshooting resolves many problems within minutes
Onsite technicians handle hardware, cabling, and complex network work
Scheduled maintenance windows minimize user disruption
This mix ensures quick recovery and minimal business impact.
Compliance and audit-ready reporting are part of managed services
Regulated industries need evidence that controls exist and work. Our managed service includes concise logs and reports that make audits simpler.
Exportable logs for security events and backups
Chain-of-custody tracking for sensitive hardware and data actions
Retention policies aligned with common regulatory needs
Embedded reporting keeps companies ready for reviews without last-minute sprint work.
Scalable plans match growth and risk tolerance
As businesses add users, locations, or services, their IT needs change. Our tiered plans scale to match that growth while protecting budgets.
Basic: business-hours helpdesk and essential monitoring
Standard: 24/7 monitoring, faster SLAs, and quarterly reviews
Premium: full managed service, onsite support, and vCIO planning
Plans expand by device count, locations, and desired response times.
Use cases that show measurable impact
Managed IT turns uptime into business results. Common wins include:
Retail: fewer point-of-sale failures and secure payment paths
Professional services: fast access to client files and encrypted storage
Light manufacturing: stable networks for inventory and automation systems
Remote teams: consistent VPN and cloud app performance
Each use case links uptime with reduced lost hours and better customer outcomes.
Local support shortens resolution time
A local provider reaches sites faster and understands regional vendor issues.
Quicker onsite response for critical failures
Familiarity with Alpharetta building wiring and ISP options
Easier coordination with property managers and contractors
Local knowledge speeds repairs and reduces friction during escalations.
How onboarding and assessment set priorities
Every client starts with a focused assessment to surface immediate risks and quick wins.
Full inventory of devices and licenses
Prioritized risk register and remediation plan
Recommended SLA and clear cost estimate
Timeline for stabilization and next-phase projects
This early clarity helps leadership make fast, informed decisions.
FAQs — quick answers for decision-makers
What does Managed IT Services Alpharetta, GA include?
Typical packages cover monitoring, helpdesk, patching, backups, security, and planning. Features vary by plan.
How fast are issues resolved?
Remote fixes often occur same day. Onsite response depends on plan and severity.
Can you help with cloud migration?
Yes. We plan migrations, verify restores, and validate access controls.
Is employee training included?
Yes. Regular phishing simulations and awareness sessions are available.
Next step — book a targeted assessment
Schedule a short assessment to identify critical risks, get a prioritized remediation list, and choose the support tier that fits your needs. Marley provides clear steps and a predictable plan so your team can get back to business.
Ready to Take IT Off Your Worry List?
Schedule a FREE IT Consultation.
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